Payment & Transaction Policy
Maison Melbourne
Secure Payment Processing
Maison Melbourne uses Secure Sockets Layer (SSL) encryption technology to provide a safe and secure shopping experience. SSL encryption protects sensitive information such as passwords and payment details during transmission.
All pages where personal or payment information is entered are secured using HTTPS encryption. You can verify this by checking for the lock icon in your browser’s address bar and ensuring the website URL begins with “https://”.
Accepted Payment Methods
We currently accept:
Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay
All payments are processed securely through Shopify and authorized payment providers.
Currency
All prices on https://maisonmelbourne.com are listed and processed in AUD (Australian Dollars) unless otherwise stated.
PCI Compliance
Our store is hosted by Shopify, which is certified Level 1 PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is designed to ensure secure handling of credit and debit card information.
Maison Melbourne does not store or have direct access to your full payment card details.
Your Payment Information
When you complete a purchase:
We do not have access to your full card number.
We only receive your billing details, shipping information, order contents, and the last four digits of your card for verification purposes.
Payment data is encrypted and processed securely by Shopify and its certified payment partners.
Payment Processing
Payment Authorization:
Your payment method is authorized when you place your order.
Payment Capture:
Your card is charged when your order is processed and prepared for shipment.
Failed Payments:
If your payment fails, you will be notified by email. Your order will not be processed until successful payment is received.
Pricing and Taxes
All prices are subject to change without notice.
GST (Goods and Services Tax) is included where applicable under Australian law.
The final total, including applicable taxes and shipping costs, will be displayed at checkout before you complete your purchase.
Privacy and Data Protection
We do not rent, sell, or share your personal information beyond what is necessary to process your order and operate our Services.
For more details on how we collect and use personal information, please review our Privacy Policy.
Refunds
Refund eligibility and processing are governed by our Return & Refund Policy.
Contact Information
Store Name: Maison Melbourne
Website: https://maisonmelbourne.com
Company name: LABARANG VENTURES LLC
Company Address: 160 Brannan St, San Francisco, CA 94107, United States
Email: info@maisonmelbourne.com
Phone: + 61 29 0995614
Business Hours:
Monday to Friday
8:00 a.m. – 5:00 p.m. (AEST)
We aim to respond within 1 business day