Privacy Policy

Maison Melbourne Privacy Policy
Effective Date: 1/1/2025

Welcome to Maison Melbourne ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://maisonmelbourne.com, make a purchase, or interact with us in any other way.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue using our services immediately.

1. Information We Collect
We collect several types of information depending on how you interact with us. The types of data we may collect include:

A. Personal Information
When you purchase a product, register for an account, subscribe to our newsletter, or contact us, we collect personal information such as:

Name
Email Address
Mailing Address
Phone Number
Payment Information (e.g., credit card details)
Purchase History
Account Details (if applicable)
B. Automatic Data Collection
When you visit our website, we may automatically collect information such as:

IP Address
Browser Type
Device Information
Operating System
Pages Viewed
Time Spent on Pages
Referral Source
C. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to improve your experience on our site. Cookies help us remember your preferences and allow us to tailor content based on your past interactions.

You may adjust your browser settings to decline cookies; however, this may affect the functionality of our site.

2. How We Use Your Information
We use the information we collect for a variety of purposes, including:

Order Fulfillment: Processing your orders, managing shipping, and handling returns.
Communication: Responding to your inquiries, sending confirmations, and providing customer service.
Marketing & Promotions: Sending newsletters, promotions, and offers (with your consent).
Site Improvement: Enhancing the user experience by analyzing how you interact with our site.
Compliance: Ensuring legal compliance with applicable laws and regulations.
3. How We Share Your Information
We may share your information with third parties in the following ways:

A. Service Providers
We may share your information with trusted third-party service providers who help us operate our store and deliver our services, such as:

Payment Processors (e.g., Shopify Payments, PayPal)
Shipping and Fulfillment Partners
Email Marketing Platforms
Analytics Services (e.g., Google Analytics)
These third parties are only allowed to use your data in accordance with our instructions and the law.

B. Legal Obligations
We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, government inquiry, or court order.

C. Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. How We Protect Your Information
We take reasonable measures to safeguard your personal information. This includes implementing security measures like encryption, access controls, and secure payment gateways. While we strive to protect your data, no method of transmission over the internet is entirely secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights
You have certain rights concerning your personal data, including:

Access & Portability: You may request a copy of the personal information we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete data.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in emails or contacting us directly.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we may retain your order information for tax or compliance purposes.

7. Children’s Privacy
Maison Melbourne does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing them with any personal data.

9. International Data Transfers
If you are accessing our website from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers are located. By using our services, you consent to the transfer of your information to the U.S. or other countries with different data protection laws.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Maison Melbourne
Email: we.care.store@gmail.com