Terms Of Service
Last updated: January 20, 2026
OVERVIEW
Welcome to Maison Melbourne. The terms “we”, “us” and “our” refer to Maison Melbourne. Maison Melbourne operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Maison Melbourne is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, and you have given consent for any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our store or purchasing products, you may be asked to provide certain information (such as your email address, billing, payment, and shipping details). You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We strive to display our products as accurately as possible. However, product colors and appearance may vary depending on your device, screen settings, and lighting.
We do not warrant that the appearance or quality of any product purchased will meet your expectations or be exactly as depicted on your screen.
Product descriptions may change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Maison Melbourne reserves the right to accept or decline any order at its discretion. An order is not accepted until Maison Melbourne confirms acceptance and payment has been processed.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance. If we cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.
Purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.
You represent and warrant that purchases are for your personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be shown in your order confirmation.
Unless otherwise stated, prices do not include shipping, handling, customs, or import charges where applicable.
You agree to provide current, complete, and accurate purchase, payment, and account information, and to promptly update your information so we can complete transactions and contact you if necessary.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, severe weather, or events outside our control.
Once we transfer products to the carrier, risk of loss may pass to you, subject to any non-excludable rights you may have under Australian Consumer Law.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, branding, text, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Maison Melbourne, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any materials without our prior written consent.
All rights not expressly granted are reserved.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools offered by third parties. These tools are provided “as is” and “as available” without warranties or conditions of any kind. Your use of optional third-party tools is at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of third parties. If you choose to access third-party sites, you do so at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Maison Melbourne is powered by Shopify, which enables us to provide the Services to you. However, any purchases you make are made directly with Maison Melbourne. Shopify is not responsible for any aspect of sales between you and Maison Melbourne.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy and certain information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
SECTION 11 - FEEDBACK
If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.
You represent and warrant that you own or have the rights necessary to submit Feedback and that it does not violate any third-party rights.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We may occasionally correct errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability, and may update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes. You may not use the Services to violate laws, infringe intellectual property, harass others, transmit malicious code, scrape data, or otherwise interfere with the operation or security of the Services.
We reserve the right to suspend or terminate access if we determine you have violated these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” to the fullest extent permitted by law, without warranties of any kind, either express or implied.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law that cannot be excluded, restricted, or modified.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Maison Melbourne and its affiliates, partners, officers, employees, agents, contractors, service providers, and licensors (and Shopify and its affiliates) will not be liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, loss of data, or similar damages arising from your use of the Services or products.
This limitation applies subject to any rights you may have under the Australian Consumer Law that cannot be excluded.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Maison Melbourne, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims or liabilities arising out of your breach of these Terms, violation of law, or infringement of third-party rights.
SECTION 18 - SEVERABILITY
If any provision is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any right will not constitute a waiver. These Terms and referenced policies constitute the entire agreement between you and us.
SECTION 20 - ASSIGNMENT
You may not transfer your rights or obligations without our written consent. We may assign these Terms without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws applicable in Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Victoria.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS
We may update these Terms from time to time by posting changes on our website. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
SECTION 24 - CONTACT INFORMATION
Store Name: Maison Melbourne
Website: https://maisonmelbourne.com
Company name: LABARANG VENTURES LLC
Company Address: 160 Brannan St, San Francisco, CA 94107, United States
Email: info@maisonmelbourne.com
Phone: + 61 29 0995614
Business Hours:
Monday to Friday
8:00 a.m. – 5:00 p.m. (AEST)